At Angela’s Nails and Spa, we strive to create a relaxing and enjoyable experience for all our clients. To ensure the highest level of service and satisfaction, we kindly ask that you review and adhere to our salon policies. Appointments and Cancellations • Booking: We recommend scheduling appointments in advance to secure your preferred time. Walk-ins are welcome, but availability may be limited. • Cancellations: If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Late cancellations or no-shows may result in a cancellation fee. Arrival • Punctuality: Please arrive on time for your appointment. Arriving late may result in a shortened service to accommodate the next guest. • Check-In: Upon arrival, please check in at the front desk. We recommend arriving 10-15 minutes early to unwind before your service begins. Health and Safety • Hygiene: We adhere to strict sanitation practices to ensure a clean and safe environment for our clients and staff. All tools and equipment are sterilized between each use. • Health Conditions: Please inform us of any medical conditions, allergies, or special needs before your appointment. This will help us tailor our services to your specific requirements. Payment and Gratuity • Payment Methods: We accept cash, credit/debit cards, and contactless payments. Full payment is required at the time of service. • Gratuity: Tips are greatly appreciated and can be given directly to your technician. Gratuity is not included in the service price. Children and Pets • Children: For the safety and comfort of all clients, we kindly ask that children under the age of 12 be accompanied by an adult at all times. • Pets: With the exception of service animals, pets are not permitted in the salon. Personal Belongings • Valuables: We recommend that you leave valuables at home, as we cannot be responsible for lost or damaged items. Client Satisfaction • Feedback: Your satisfaction is our top priority. If you are not completely satisfied with your service, please let us know before you leave the salon so we can address your concerns. Gift Cards and Promotions • Gift Cards: Gift cards are available for purchase and make a perfect gift for any occasion. Please note that gift cards are non-refundable and cannot be redeemed for cash. • Promotions: Special promotions and discounts cannot be combined with other offers unless specified. Contact Us If you have any questions or need further assistance, please don’t hesitate to contact us. We are here to ensure your experience at Angela’s Nails and Spa is exceptional.